Marc Duvollet Formation is QUALIOPI certified, guaranteeing the quality of its professional training programs. This certification is mandatory to access public and pooled funding (OPCO, CPF, Pôle Emploi, etc.).
What is QUALIOPI?
QUALIOPI is a national certification mark created by the law of September 5, 2018, "for the freedom to choose one's professional future." It attests to the quality of the process implemented by professional training providers.
The certification is based on the National Quality Framework (RNQ), composed of 7 criteria and 32 indicators which cover the entire life cycle of a training course: informing the public, design, facilitation, evaluation and continuous improvement.
It is issued by certification bodies accredited by the French Accreditation Committee (COFRAC).
Our certification
Certification body: [TO BE COMPLETED]
Certificate number: [TO BE COMPLETED]
Date of issue: [TO BE COMPLETED]
Renewal date: [TO BE COMPLETED]
Certified category: Training activities (Article L.6313-1 of the Labour Code)
Our certificate can be viewed on the public register of training organizations (Datadock / My training account).
Our quality commitments
The QUALIOPI certification attests that we comply with the 7 criteria of the National Quality Framework:
- Criterion 1 — Information: The conditions of access to our training courses and the results obtained are clearly communicated to the public.
- Criterion 2 — Identification of objectives: Our training courses meet the specific needs of the beneficiaries, identified during a preliminary interview.
- Criterion 3 — Adaptation of services: Our educational content is updated and adapted to developments in the sector.
- Criterion 4 — Adequacy of resources: Our trainers have the required skills and our teaching resources are appropriate.
- Criterion 5 — Qualification of trainers: Our teaching team continuously maintains and develops its skills.
- Criterion 6 — Integration into the environment: We take into account accessibility needs and support beneficiaries with disabilities.
- Criterion 7 — Continuous Improvement: We measure beneficiary satisfaction and implement corrective actions.
Documents available
Marc Duvollet Formation's QUALIOPI certification certificate is available upon request.
To obtain a copy, please contact us:
Email: marc.duvollet@mdconseil-formation.com
Phone : 06 68 58 73 28
Appeals and complaints
In accordance with the QUALIOPI standard (criterion 7), any complaint relating to our training courses can be addressed to:
- By email: marc.duvollet@mdconseil-formation.com
- By mail: Marc Duvollet Training, 89 avenue de Flandre, 75019 Paris
We commit to acknowledging receipt within 48 hours and providing a detailed response within 10 working days.
In case of persistent disagreement, you can also contact our certification body: [TO BE COMPLETED — name and contact details of the certification body].